Kano Model of Customer Satisfaction

Download FREE Kano Analysis Evaluation Sheet

Customer needs keep changing. Kano model of customer satisfaction is an efficient tool to understand customer needs and formulate business and product strategy to meet those needs and expectations. Given below is the link to download a Free Kano Analysis Evaluation Sheet:

For information about the benefits and usage of the Kano Analysis, please check the presentation below: Kano Model for Customer Needs


By XServe Consulting

We work with small and mid sized organizations, entrepreneurs and self employed professionals who intend to take their business to the next level. We focus on developing and deploying the right success plan for your business and implement innovative strategies for sustainable business success.