Traditionally, BPOs relied on human recruiters and trainers to identify and develop top talent. However, the rise of Artificial Intelligence (AI) is transforming how BPOs approach talent acquisition and training. By leveraging AI’s capabilities, BPOs can create a more efficient, effective, and data-driven approach to building a high-performing workforce.
Tag: AI
What Makes Chatbots So Popular?
The future of chatbots is bright, and they are sure to become even more popular in the years to come. The technology is evolving and there is plenty of room for growth and innovation. As technology continues to progress, chatbots are becoming more sophisticated and efficient. We can expect to see even more amazing things as the chat technology continues to develop.
Chatbots are here to stay!
A recent report by Jupiter Research forecasts that chatbots (Chat Robots) will be responsible for cost savings of over $8 billon per annum by 2022 for the Banking and Healthcare sectors, up from $20 million last year. Chatbots are gaining popularity and many predict 2017 to be the year of chatbots. The growing trend and…