What is the most influential lever for employee retention at your workplace? Have you defined what is your employee value proposition? What would make them stick their neck out and go the extra mile to achieve the business goals? Creating an employee value proposition is not just a retention strategy. A valued, committed team will help the company create customer delight, better manage change, perform well under stress, attract new talent and multiple other benefits.
Category: Employee Engagement
Develop Employee Skills to Achieve Business Objectives
In-house training programs and workshops have become a norm in large and successful organizations to develop employee skills. Skill development and capability building workshops help increase employee engagement and satisfaction.
Is there a Shelf Life for a BPO Executive?
A lot of has been written about employee attrition in call centers. Call Centers have a relatively high employee attrition rate compared to other industries. Companies invest a lot of efforts and resources to retain call center executives. While working on an employee engagement and development plan last week, one of the participants surprised us…